Samsung Electronics is expected to announce a global recall of storeskjerms smartphone Note 7 due to defective batteries catching fire, according to Blooomberg citing unnamed sources in the company.
During the weekend will Samsung, which is the world’s largest smartphone manufacturer, announce the results of a survey and a plan to deal with the problem.
the recall of the model, which has had very good reviews, comes at a very inconvenient time for Samsung as rival Apple shows off a new iPhone next week.
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– for Samsung it is very important that our products are of highest quality, and we therefore take every report of adverse events at the utmost seriousness. As a result of the latest reports for Galaxy Note7, we have conducted extensive research and found out that there is a problem with the battery, said Samsung Norway in a statement.
So far the company has received 35 reports worldwide, and therefore conducts thorough investigations together with suppliers to identify batteries that may be affected.
– Since our customers’ safety is always the most important for Samsung, we also suspended sales of Galaxy Note7. For those customers who have already received their Galaxy Note7 we will replace the product with a new over the next few weeks, said Samsung.
The company states that they work together with partners to ensure that the process will go as quickly and smoothly as possible.
– We understand that this affects many, but this is a way to ensure that we continue to deliver the highest quality products to our customers, the company said on the message.
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