What rights you have if you miss the next plane actually depends on the type of ticket purchased.
– There are a lot of money to be made buying tickets from different companies when from one place to another, and there is no direct flight. But remember to allow plenty of time. Otherwise, profits quickly disappear, says communications consultant Martin Skaug Halsos the Consumer Council.
Are you stopping and buying flights separately instead of together, should fern least three hours in airports abroad, and two hours at Norwegian airports. Otherwise you risk losing rights to new aircraft or compensation.
– airport you stopovers on is like an international hub of transition between national, regional and intercontinental destinations. They extend over large areas with multiple terminals, said Halsos.
– Often luggage be delayed. You will have time to check in again and go through the security check again.
Have you experienced problems during a stopover? Send us an email!
Best secured with a total ticket
is best assured if you purchase flights total. The airline or travel agent you buy tickets through is responsible for calculating good enough time that you have to catch your next flight at a stopover.
Do you have a travel document showing a connecting flight all the way to your destination, you will be booked on the next available flight.
– This means that you can claim compensation for additional expenses you have because you did not reach the plane. You are also right on the airline catering hotel and food while you wait, says Halsos.
If you are traveling with two different airlines have raised this claim for the first airline that was delayed.
Information Manager, Norwegian, Lasse Sandakerveien-Nilsen confirms that this is common practice with them.
– With our air ticket with us and in the unlikely event of a delay, we ensure course for coming with the next available flight free of charge, he said.
– But if you are traveling with another airline for example, the first leg of the tour and there is a delay that makes you miss the Norwegian aircraft, contact the airline that is the reason for the delay. Alternatively, this is something your insurance may cover, say Sandakerveien-Nilsen.
A certain advisory responsibilities
airlines in turn requires that you as a passenger hold up your end of the deal, unless you have no right to claim damages or catering. That is, it is important that you check whether you have enough time to change the gate or terminal if required, and make sure you have the necessary paperwork for that ticket, passport and visa.
– Those who sell tickets you have some counseling responsibilities, but it is highly unlikely that you’re going nowhere when you have planned your trip, says communications consultant Martin Skaug Halsos.
Have you put together flights themselves and do not have a document showing a connecting flight, you have no rights if you lose your next flight. Then you have to buy a new ticket.
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